Account Management Guide

Access the most common account management tasks quickly and easily

Quick Account Actions

Access the most common account management tasks quickly and easily

Detailed Account Management Guides

Step-by-step instructions for managing every aspect of your Brilloo account

Managing Your Profile

8 min read

Your profile contains important information that helps us provide personalized service and ensures accurate communication. Learn how to keep it up to date.

Personal Information

Update your basic personal details including name, email, phone number, and address information.

What You Can Update:

• First and last name
• Email address
• Phone number
• Home address
• Preferred language

How to Update:

1. Go to your profile settings
2. Click 'Edit Profile'
3. Update the desired fields
4. Click 'Save Changes'

Service History

View your last used services to quickly re-book the same service types for your vehicles.

What You Can See:

• Last service types used
• Service history by vehicle
• Quick re-booking options
• Previous service dates
Service cost tracking

Personalized Service

Easy Management

Account Security

6 min read

Protect your account with strong security practices. Learn how to manage passwords and monitor account activity.

Password Management

Create and maintain strong passwords to protect your account from unauthorized access.

Password Requirements:

• Minimum 8 characters
• Mix of uppercase and lowercase letters
• Include numbers and special characters
• Avoid common words or phrases
• Don't reuse passwords from other accounts

How to Change Password:

1. Go to Security Settings
2. Click 'Change Password'
3. Enter current password
4. Create new strong password
5. Confirm new password

Account Activity Monitoring

Keep track of your account activity and quickly identify any suspicious behavior.

What to Monitor:

• Recent login attempts
• Password changes
• Profile updates
• Service bookings

Enhanced Security

Activity Monitoring

Vehicle Management

7 min read

Properly manage your vehicles to ensure accurate service tracking, personalized recommendations, and efficient booking experiences.

Adding New Vehicles

Register your vehicles with detailed information to get the best service experience.

Required Information:

• Vehicle make and model
• Year of manufacture
• Color

How to Add:

1. Go to 'My Vehicles' section
2. Click 'Add New Vehicle'
3. Fill in vehicle details
4. Set service preferences
5. Save vehicle information

Updating Vehicle Information

Keep your vehicle information current to ensure accurate service tracking and recommendations.

When to Update:

• Vehicle modifications
• Service preference changes
• Vehicle replacement
• Address changes

Service History & Preferences

Each vehicle maintains its own service history and preferences for personalized recommendations.

What's Tracked:

• Service history and dates
• Preferred service types
• Special requirements
• Loyalty progress
• Cost tracking

Multiple Vehicles

Service Tracking

Notification & Communication Preferences

Control how and when you receive important updates about your account and services

Push Notifications

Receive real-time updates through the mobile app

Real-time Updates

What's Next?

Now that you know how to manage your account, explore these additional resources to make the most of your Brilloo experience.