Payment methods, billing questions, and help with transaction history.
Brilloo offers several convenient payment options to make your car wash experience seamless. Learn how to add, edit, and manage your payment methods.
Go to your account settings and select the 'Payment Methods' tab. Click 'Add Payment Method' and choose between credit/debit card, PayPal, or other available options. Follow the prompts to securely enter your payment information.
If you have multiple payment methods, you can set one as your default for automatic payments. In the Payment Methods section, find the desired payment method and click 'Set as Default'.
To remove a payment method, go to the Payment Methods section, find the card or account you want to remove, and click the 'Remove' button. Confirm your action when prompted.
For business subscribers and customers with recurring services, understanding your billing cycle is important. This guide explains how Brilloo's billing system works.
Your billing cycle begins on the date you subscribe to a plan or service. For monthly subscriptions, you'll be billed on the same date each month. For annual plans, billing occurs once per year on your subscription anniversary.
If you upgrade, downgrade, or make changes to your subscription mid-cycle, Brilloo uses prorated billing to ensure you only pay for what you use. The system calculates the remaining days in your billing period and adjusts charges accordingly.
By default, subscriptions are set to automatically renew at the end of each billing period. You can manage auto-renewal settings in your account under 'Subscription Settings'.
Brilloo provides detailed invoices for all transactions. Learn how to access, view, and download your billing history and receipts.
Go to your account settings and select the 'Billing History' tab to see a complete list of all your transactions, including service purchases, subscription payments, and any refunds or credits.
Click on any transaction in your billing history to view the detailed invoice. This includes itemized charges, payment method used, transaction date, and any applicable taxes or discounts.
To download an invoice for your records, open the invoice details and click the 'Download PDF' button. You can also set up automatic email delivery of invoices in your notification preferences.