Loyalty Program Guide

Rewards Program

Everything you need to know about earning loyalty rewards and redeeming free services.

How Loyalty Works

Our simple 3-step system that rewards you for every visit with automatic progress tracking.

Earn Progress

Every car wash service automatically adds to your loyalty progress. No points to track - just real progress toward free services.

Watch Your Progress

See your progress in real-time through our app. Know exactly how many more visits you need to unlock your next free service.

Get Free Services

When you reach the required visits, your free service is automatically unlocked. Use it immediately or save it for later!

Types of Rewards

Different service types have their own loyalty tracks, giving you multiple ways to earn free services.

Free Washes

Complete the required number of washes and get your next one completely free. Perfect for regular maintenance and keeping your car clean.

How It Works:

  • • Complete required number of visits
  • • Earn points for each service
  • • Redeem for free services

Available Services:

  • • Basic washes and maintenance
  • • Premium services (waxing, detailing)
  • • Interior cleaning and specialized treatments

Flexible Redemption

Some businesses offer company-wide loyalty (earn at any location), while others offer branch-specific programs for your convenience.

Redemption Options:

  • • Company-wide loyalty
  • • Branch-specific programs
  • • Service type flexibility

Understanding Your Rewards

Comprehensive guides to help you understand and maximize your loyalty rewards

How the Loyalty Program Works

4 min read

Brilloo's loyalty program is designed to reward you for your continued patronage. Learn the basics of how our service-based rewards system works.

Service-Based Tracking

Unlike traditional point systems, Brilloo tracks your visits by service type. Each type of service (basic wash, premium wash, detailing, etc.) has its own loyalty track.

Key Benefits:

  • • No confusing point calculations
  • • Clear progress toward free services
  • • Different tracks for different services
  • • Automatic tracking and updates

Earning Free Services

After completing a specific number of services (typically 5-10 depending on the service type), you automatically earn a free service of the same type. For example, buy 5 basic washes, get your 6th free.

Example:

Complete the required number of washes and get your next one completely free. This applies to all service types.

No Expiration

Your progress toward free services doesn't expire as long as your account remains active with at least one visit every 12 months. This gives you plenty of time to earn your rewards.

Important Note:

Your progress remains active as long as you visit at least once every 12 months. This gives you plenty of time to earn your rewards.

No Expiration
Instant Updates

Redeeming Your Rewards

5 min read

Once you've earned rewards, redeeming them is simple and automatic. This guide explains how to view and use your earned free services.

Check Your Rewards

Log in to your Brilloo account and go to the 'Rewards' section to see all your available rewards. Each reward will show the service type and the location where it can be redeemed.

What You'll See:

  • • Available free services
  • • Service type and description
  • • Valid locations
  • • Expiration dates (if any)

Automatic Unlocking

When you reach the required number of visits, your free service is automatically unlocked. You can use it immediately or save it for later use.

Pro Tip:

Free services are applied when you share the reward coupon when booking your next service. Make sure to show the coupon to have the discount applied.

Using Your Rewards

Simply book a service at a participating location and share your reward coupon. The staff will apply your free service when you present the coupon.

How It Works:

  • • Book your service normally
  • • Show your reward coupon to staff
  • • Staff applies the free service discount
  • • Enjoy your discounted service
Automatic Application
Easy to Use

Frequently Asked Questions

Get answers to the most common questions about our loyalty program.

How do I join the loyalty program?

It's completely free! Simply sign up through our app or website, register your car(s), and start earning loyalty progress immediately with your first car wash service.

How does the loyalty system work?

Instead of confusing points, you earn direct progress toward free services. For example: complete 5 basic washes and get your 6th completely free. Each service type has its own track.

Why do I need to register my car?

Car registration ensures your service history is tracked accurately and rewards are applied to the right vehicle. It also helps us provide personalized service recommendations.

Can I use rewards at different locations?

It depends on the business. Some offer company-wide loyalty (earn at any branch), while others offer branch-specific programs. Check the business details in our app for specific information.

Important Note

The number of services required to earn free rewards varies by business and service type. Each car wash business sets their own loyalty program configuration. Check individual business details in our app for specific requirements.

Start Earning Free Car Washes Today!

Join thousands of car owners who are already saving money and earning free services with every visit.